Legal

Privacy Policy

Last updated: March 2026

At Kylie, your privacy matters. This policy explains what information we collect when you visit or shop on our website, how we use it, and the choices you have. By using our store you agree to the practices described below.

01 Information We Collect

When you browse or place an order, we may collect:

Order information — your name, email address, phone number, shipping address and order details.
Account information — details you provide when creating an account or signing in.
Payment information — payments are handled by secure third-party providers; we never see or store your full card details.
Usage data — pages visited, products viewed, and how you interact with our store, collected through cookies and similar tools.
Support messages — anything you send us through the contact form, email or chat.

02 How We Use Your Information

We use the information we collect to:

Process, pack and deliver your orders, and send you order updates.
Provide customer support and respond to your questions.
Prevent fraud and keep our store secure.
Improve our website, products and your shopping experience.
Send you marketing emails and offers only if you subscribed — you can unsubscribe at any time.

03 Sharing Your Information

We never sell your personal data. We only share it with trusted partners who help us run the store:

Payment providers — to securely process your payments.
Shipping carriers — to deliver your orders.
Our e-commerce platform — Shopify powers this store and hosts your data securely.
Legal authorities — only when required by law.

04 Cookies

Cookies are small files stored on your device that help our website work and give us insight into how it is used. We use essential cookies (required for checkout), analytics cookies (to understand what customers love) and marketing cookies (to show relevant offers). You can control or delete cookies through your browser settings at any time — some parts of the store may not function without them.

05 Data Retention

We keep your order information for as long as needed to provide our services, comply with legal and tax obligations, and resolve disputes. When it is no longer needed, it is securely deleted.

06 Your Rights

You are in control of your data. You can:

Request a copy of the personal information we hold about you.
Ask us to correct or update anything that is inaccurate.
Ask us to delete your personal information.
Unsubscribe from marketing at any time using the link in any email.

To exercise any of these rights, just contact us — we will respond promptly.

07 Security

Our store is hosted on Shopify, which maintains industry-leading security standards, including PCI-DSS compliance and SSL encryption. While no method of transmission over the internet is 100% secure, we take every reasonable step to protect your information.